ICO fines telecoms firm £85,000 for calling TPS-registered numbers

The Information Commissioner’s Office (ICO) has fined True Telecom Ltd £85,000 for making illegal calls. For over two years, the Dartford-based telecoms company called people who were registered on the Telephone Preference Service as well as people who had specifically asked the company not to contact them. Despite a warning from the ICO, the calls continued. Between April 2015 and April 2017, the ICO received 201 complaints. People said the calls were misleading because callers gave the impression they were from BT Openreach and the number was withheld.

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